Wednesday, January 3, 2007

Aren't I Human Too.

Well for the first time in 7 years I took a vacation out for the holidays. Being self employed those days don’t come easy. Yes I was shocked myself that I would take off for a whole week. Mind you I didn’t go far away from work. Just worked around the house site back watch a few movies and began reading a book I been trying to read for the last year. Oh the book, it’s call the jade unicorn. Been out of print for a while now. But a good book.

Now my business phone I do not answer. But I do listen to the message, just in case there is something big that needs to been handle. Even in that case I would call the temp out to handle it. If you have a business then you would understand what I’m about to say. Some people out there are just crazy. For the last two hours on Christmas morning I received 22 calls. Now this is on Christmas morning. You should hear what people say when they don’t get there way. I mean one guy argue with a machine for 20 minutes. Now I have friends that are in the same line of business that I’m in and say this time of the year is a gold mine. Not me. There are those days when you just want some quiet time to your self. Do thing that you been putting off for years. Or go on that vacation you been planning, you know all that good stuff the American dream kind of thing.

No not I , I just wanted to lay around the house and take it easy. But every two to four hours I would site and listen to the business messages. You would hear a lot of telemarketing sos but mainly customers complaining why haven’t you call back yet. Sometime I just want to call and say get some one else. But you can’t do that . No!! That’s your bread and butter. Some of these people have been with me for more than five years. Once you get clientele like that you want to keep them happy. Although three week before I sent out letter and told every face by face that I was off for a week. People don’t listen. I’m human and I need time off too.

Another Day, Another Dollar to Make

Well today has been some what a pain . I don’t understand why some people , won’t read their contracts. When I upgrade a computer for you, I stand by my work. The warranty is for the work and the parts that I used to build the computer. Not the Hard drive or DVD drive that you bought a week ago.. So when people call me and tell me that the hard drive they bought a week ago After I upgraded their computer is party of the warranty I say NO. And as always they ask the same question; “Why not”.
Now for the last time . I’m going to answer this question. Oh yes I really mean that will be the last time I will answer this question. Right I give a card with my blog address on it and tell the to read my blog. It will answer your question. Here goes. When I build or upgrade a computer, depend on the type of computer you want upgrade my warranty starts from 2 to three years. On parts, Not labor. Example You had me build you a computer from the bottom up. Natural that computer is going to get a three year warranty on all parts. You just call or email me if a part goes down and I will usually have up and running with in 48 to 96 hour depending on the part. What my warranty won’t cover, f after a week you call me and say you computer is not running right because you bought and install a Dvd Writer and it not running. Right off ,Im going to let you know that I did not place that DVD in the computer and that you will the chare for trouble and labor.
How can I give you or any person a warranty on anything that not mind. Something that I did not place in the computer in the first place. That like me selling you a House and you bought a new car . The car doesn’t fit right in the garage so can you fit the House. H LLL No Rule of thought If I did not place it in the computer, then there is no warranty for it. So please stop asking the
question “WHY NOT”